Earth Support

Support for your heritage passport.

Earth helps travelers check in at UNESCO World Heritage sites, browse their collection, and build shareable posters. If something feels off, we want to help quickly and clearly.

Support email: support@huhupao.com

What to include

  • Your device model and iOS version
  • The exact screen or action that failed
  • A screenshot if the issue is visual

Common questions

  • Location is used only to determine nearby heritage check-ins.
  • Manual check-ins remain available based on your Earth Pro status and quota.
  • If atlas data changes, the app can refresh from the hosted fallback service.
Hosted on app.huhupao.com for Earth.